ewx | NHS Summary Care Records opt-out

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So to get started all you have to do is correctly enter a NINETY-FIVE CHARACTER URL…

(That's http://www.connectingforhealth.nhs.uk/systemsandservices/scr/staff/aboutscr/comms/pip/noscr.pdf for anyone who’d like to save themselves the trouble. Obviously you should check I’m giving you the right URL though.)

Flat | Top-Level Comments Only

From:

dave holland (from livejournal.com)

I suspect that if someone has enough brain to know they want to opt out they'll either (a) search for the form rather than try to type the URL, or (b) write a letter to the GP, which carries the same weight as the form.

I can't help thinking that domain names/URLs are a tiny bit of an irrelevance when you're trying to find information; but they do carry some sense of value/correctness/importance when trying to evaluate the information that a search turns up.

From:

baljemmett.livejournal.com

Yes, they should ideally be a last-resort way of finding information; however, they have the major advantage that they are (nominally, at least) under the control of the information provider, as opposed to search results which can be manipulated by external parties for hilarious and/or nefarious ends.

From:

ewx.livejournal.com

Apparently a colleague was asked to find the form by a neighbour who wasn’t very computer literate, with copy-typing the URL being the main problem. Obviously I don’t know if they’d have given up or gone with a letter, and I don’t know how widely their experience will be repeated, but I do think there’s a genuine usability problem here and it ought to have been sorted in advance.

Moreover given the amount of bumf you get with the letter, a single extra page for the form would not have been a big deal. So I’m disposed to see the poor usability as basically deliberate.